Privacy Policy
Last updated: January 2026
At Keklckqva, we respect your privacy and are committed to protecting your personal data. This policy describes how we collect, use and protect your information.
1. Information We Collect
We collect information you provide directly, such as your name, email address, phone number and financial information when you register on our platform or subscribe to our newsletter. We also automatically collect information about your device and your use of our services.
2. Use of Information
We use your information to: provide and improve our real estate crowdlending services; communicate with you about your account, investments and platform updates; send you marketing information if you have given your consent; comply with legal and regulatory obligations; and prevent fraud and ensure the security of our platform.
3. Sharing Information
We do not sell your personal information to third parties. We may share your information with: service providers who help us operate our platform; regulatory and government authorities when required by law; and business partners with your prior consent.
4. Data Security
We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. We use SSL encryption, firewalls and continuous monitoring systems.
5. Your Rights
You have the right to: access your personal data; rectify incorrect information; request deletion of your data; object to processing of your data; and withdraw your consent at any time. To exercise these rights, contact us at privacy@keklckqva.com.
6. Data Retention
We retain your personal information as long as you maintain an active account with us or as necessary to comply with legal obligations. Transaction data is retained for a minimum period of 10 years according to Ecuadorian legislation.
7. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes through our website or by email.
8. Contact
If you have questions about this privacy policy, contact us at: Keklckqva, Av. Amazonas N37-29 y UNP, Eurocenter Building, Floor 5, Quito, Ecuador. Email: privacy@keklckqva.com. Phone: +593 2 123 4567.